Ricardo is a seasoned IT and operations management professional with more than 25 years of experience in a wide range of technical leadership roles supporting both on-premises and cloud environments. A skilled leader, mentor, and team builder, he leads RiPSIM’s IT Operations and Security efforts.
Prior to RiPSIM, he spent more than a decade in leadership roles in the mobile messaging industry, responsible for building world-class IT operation and support organizations—from global service desks, application support, and IT infrastructure support to entire network operation centers (NOCs).
Earlier, Ricardo was CEO of RC Technologies, an IT service company specializing in early- and growth-stage startups; head of operations for Kaleyra, a communications PaaS company; and a senior global manager in SAP’s NOC. He also held various technical positions in application support, network engineering, and systems administration at Oracle and AOL. Ricardo is fluent in Spanish and Portuguese.